| How do I update my address? | Please find the Update Contact Information form, execute the form and return to our office via email or standard mail. |
| Does B&G Production offer direct deposit? | Yes. Please fill out the ACH Enrollment Form and return to us via email or standard mail and we will get you set up. Please be sure to let us know of any account changes, a $5 fee will be assessed for any returned ACH deposits. |
| When should I expect to receive statements and checks/deposits? | B&G Production runs operating statements every month, on the last day of the month. Emailed statements will be sent by the 3rd of the month, often earlier. Checks are mailed, with the associated statements, on the 10th of the month. Direct deposits are sent to our bank by the 5th of the month. |
| What should I do about a lost or stolen check? | If your check is lost or stolen, please let us know immediately. Please note, a $25 stop payment fee will be assessed on any check that must be voided in which we do not have the physical check. |
| What do I do if I have a check over 180 days old? | Checks can be returned to us and we will reissue. Please note there is a $5 fee for a reissued check. Checks will ONLY be reissued when the physical check is returned. |
| When can I expect to receive my 1099? | Yearly 1099 tax forms are mailed by January 15th. If you receive mailed operating statements and checks, they will all be mailed together. Please be sure to pay close attention to not misplace or overlook your 1099. If you receive emailed statements and direct deposit, your 1099 will be mailed. |
| I have not received revenue in some time, what do I do? | Please note that there is a minimum release amount specified when you signed your division order. The typical minimum release amount is $100, others have set $10, $25, or $50. Each statement will indicate the minimum release amount at the bottom of the statement, with the exception of “owe” statements. A check will not be cut until your account has reached the minimum. It is also possible that we have lost contact with you, for one reason or another. Please email us if there are any questions regarding your account. |
| What is Unclaimed Property and why was my revenue sent there? | Each state has regulations on how long companies must hold funds after contact is lost with an owner. Most states are three years, some are five years. After that dormancy period, the company is required to escheat those held funds to the state of last residency. Once that has been done, the owner must contact that state’s Unclaimed Property Division to claim those funds. This process is why it is important to maintain contact with us and always promptly notify of any address change. |
